Definition
an electronic document/message transmitted over a computer network
Access to E-Mail
Internet connection
E-mail account
Software to compose e-mail messages
E-mail Structure
Security
Always have a subject
Salutation
Body - complete sentences
Closing
Sender's name
Correct recipient address / e-mail
Effective e-mail messages
Informative subject line
Make sure recipient knows who you are
Keep messages short and focused
Put requests near the beginning of the e-mail
Keep attachments to a minimum
Avoid abbreviations and emotions in formal e-mails
Always be respectful
SPAM
PHISHING
FAKE SITES
unwanted electronic junk mail that arrives in your online mailbox
Spam filter
utility software that captures unsolicited e-mail messages before the reach your inbox
E-mail based scam that is designed to persuade you to reveal confidential information
bank account no.
requires the user to reply to an e-mail message
looks legitimate but created by a 3rd party replica
designed to collect credit card numbers
may have trappings of a real site