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BTSS 7 : Leadership & Motivation - Coggle Diagram
BTSS 7 : Leadership & Motivation
Never worry about things u cant change
The past
Focus on the things you can change
You don't decide to be a leader
It is conferred upon you by others
How do you become a leader -
Decide to become a leader
Perform Well
Nothings works the first few times -
keep trying and getting feedback and improving
Develop a habit of moving quickly
People prefer speed to quality
Successful people think long term and like owners
I am going to join the top 20%
Successful people are most self disciplined
Most able to make themselves do the thing they should do when they should do it no matter what
I don't think this is the right job for you and you are not the right person for this job and I think you would be happier doing something else
Have a severance package prepared in advance & sack them at that moment - don't allow them to be alone
How to motivate a sales team?
Admit you are wrong
Admit you made a mistake
Admit you don't know
KEEP a bug list - list of all the things in life that are annoying and could be solved by a business
Keys to being a great leader
2: Best businesses have best leaders and management
Best training / improvement / ask staff
1: People don't change
2: look at 1
4: Best businesses have excellent marketing plans
All business is marketing
How are we better than everyone else
Need to be great in 1 area that is important to customer
if there is no competitive advantage then you can only cut prices
what is your reputation
what do you want it to be
how can you get them to think that abut you
3: Leaders have the courage to take risks and make decisions
Brave / do things with no guarantees
5: Develop a proven sales system
consistently convert prospects into sales
effective sales presentation
know how to answer objections and close the sale
1: Focus on excellence / on quality - ask customer what can we do more of / how can we service you better
Quality represents 90% of your success
Quality is what customers - want need and ask for
Make your customers happy
Branding =
1: promise you make
2: Promise you keep
6: Excellent customer service program
strategy to increase the size and strategy of sales
generate steady stream of sales or referrals from existing customers
7: Focus on improving the most important numbers
Economic denominator
figure out what is the most important, measure it and work to improve it
responses to adds / profit / etc.
Net profit /sale
What is the pay of the top 20% in my field
Move off of SOMEDAY I'll
TAKE ACTION NOW
3 factors determine success in business
1: Information - do what other successful people do over and over
2: Competition
2: Technology