Familiarization in Contingency Rollout
What user needs to familiarize?
Aim and goal
really need?
how to minimize GHQ involvement?
whether need PM invlovement?
Preparation
support
in case of issue
what we did in POC?
need!
cater majority case
input all scenario to compromize / confirm
Problem
no one confim
no monitoring
System side
Process side
capability assignment
specific customer
task sequence connectivity
no measurement
provide scenario
who to provide?
analysis
GHQ to provide tool for report and RHQ to analyze
R&R of GHQ
investigate in case user raise question / problem
for import - prepare job
confirm RHQ if they can create the job
service task
in case RHQ to handle, need to change security rights
general one can be provided by GHQ
Country specific must be prepared by OPCO