Introduction to Management
Definition
classic definition
-: the art or getting things done through people
A Brouder definition
-: process of administrating and coordinating resources effectively, efficiently and in an effort to achieve the goals of the organization
Organization : a age of individuals who work together toward common goals
Organizational success
Effectiveness :- achieved when organizational pursues appropriate goals
-"doing the right thing"
-the ability to choose the right goals
Efficiently:- using the fewest inputs to generate a given output
-the ability to do the things right
-"doing thins right"
Mission and organizational goals
Planning:setting goals and defining the actions necessary to achieve those goals
Organizing :the process of determining the task to be done
Leading : the capacity to direct and motivate the members of work group toward the accomplishment of organizational goals
Controlling : monitoring the performance and its progress in implementing strategic and operational plans.
Mintzberg's managerial roles
Manager: people who plan, organize, lead and control the activities of the organization
Types of manager
Functional Manager: responsible for managing a work unit is grouped based on the function served
General Manager: responsible for managing several different department for different task
First-line Manager: the manager who supervise the operational employees
Interpersonal Roles: manager responsibility for managing relationships with organizational members and other constituents:
-Figurehead
-Leaders
-Liaison
Informational Roles: the manager's responsibility for gathering and disseminating information to the stakeholders of the organization:
-monitor
-disseminator
-spokesperson
Decisional Roles: the manager responsibility for processing, analyze information, take advantage of opportunities and reaching conclusions:
-Entrepreneur
-Disturbance handler
-Resource allocator
-Negotiator
Managerial Level
-Top manager: establish objectives, policy and strategy, make long-term decisions. E.g: CEO
-Middle Manager: interpret top management directives into operating plans, makes implementation decisions. E.g: Marketing manager
-First-line managers: direct and support work on non-managerial personnel, make short-term operating decision. E.g:clerk
-Operational employee
Management skills
-Technical skills: the ability to utilize the knowledge of tools, techniques and procedures that are specific to a particular field.
-Human skills: the ability to work effectively with one's own work group as well as others within the organization.
-Conceptual skills: the ability to process information about the internal/external environment of the organization and determine its implications
