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The Body Shop - Coggle Diagram
The Body Shop
Customers
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they provide shipping to all countries and regular sales in order to make it easier for many to buy whilst home during this pandemic.
they are culturally diversity as they make products for Muslims and different religions, they also make it for all the different genders female, male.
LGBTQ friendly, days go fast over Christmas. Shifts good over Christmas casuals could have 15 to 38 hours per week
ALOT of gossiping between workers anxiety high on some days. Unrealistic kpis for the business barely making target. Hands always in water doing demos on people (even if not interested) as it is expectation everyone gets demo on. Store manager left us on floor to our own devices most of time while out back on phone
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they serve any customers at anytime,a and take time to speak to the customer and take them through the product.
Product
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they make every product biodegradable, and they make it so that everything is natural. like a face wash is purely made out of the honey from the bee in the back of Anita Roddick's backyard
they are vegetarian because they use beeswax, but they aren't vegan because all of there products are naturally made from animals waste like honey
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Manufactoring
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The five core values include activating self-esteem, protecting our planet, against animal testing, supporting community trade and defending human rights.
Employees
they don't use trade labor, there employees are specifically have the rights of being happy and enjoy it and not just do it for hours, they have to do it for the fun of the community and not themselves.
Wonderful team and very professional management, work load was manageable. Only downside was lack of hours due to not being a busy store and only needing 2 team members in store at all times, despite being a team of 7+ people
Hiring 'waste pickers' in Bengaluru with a fair price, stable income/wages, access to better working conditions and social services, along with the respect and recognition that the employees deserve
Charitable
the charity that the body shop works along side is Human rights, the environment and animal protection are all causes that The Body Shop Foundation advocates for.
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Transparency
Publish all ingredients, including: ingredients of natural origin, ingredients from green chemistry, and biodegradability and water foot prints, one products and website.
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