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Family Managed Business Intervention - Coggle Diagram
Family Managed Business Intervention
Culture
Employee Engagement
Measure It
Intervention
Results
Burnout
Measure it
Intervention
Apptetite towards Innovation
How innovative is our FMB?
Previous Experiences
5 years
"Classified as Innovative"
Practices
Infrastructure
Processes
Products
New line
Added features in the existing line
Marketing
Have you experimented with the new Marketing initiatives?
Attitude towards innovation
" Experimental Budget"
RoI
Innovatve P/ Pro/ Marketing lead to what effects?
Perceived cost of innovation failing
Innovation is ALL BS , we dont innovate
The cost of Not Innovating
Expansionist Tendencies
Intervention
Technology based
How does it work>
Process Based
Marketing Based
Content
What are you saying/ communicate?
Design
How does your product/ service fare? What is a user journey? how does a potential new customer discover you
User Journey ( Focussing on New Potential Customers)
Average Ticket Size per customer
CLTV
How much would a customer contribute to your FMB's revenue over a period of time?
CAC : CLTV Ratio
Cost of acquiring a customer towards revenue by the customer
CW : CL Ratio
Numbers
Revenue
YoY Growth or DEcline