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TRENDS, ISSUES & CHALLENGES IN IT
Part 3 – Significant Challenges and…
TRENDS, ISSUES & CHALLENGES IN IT
Part 3 – Significant Challenges and Possible Threats of IT
Challenges:
- To improve customer service by listening to and meeting the client's needs.
- Make customer service job number one.
Challenge:
- Develop creative ways to minimize stress, satisfy employee needs, and match corporate needs to employee goals.
Challenge:
- Make the best use of new technologies like cloud and mobile computing but search out additional ways to increase productivity.
Challenge:
- Determine what data, if any, is susceptible to bit rot and transfer to new media before it becomes a problem.
Challenge:
- Instill a culture of teamwork among international team members with diverse backgrounds and varying ethnicities.
- IT security pros have to contend with an increasing number of loose confederations of individuals dedicated to political activism, like the infamous Anonymous group.
- Most IT security pros have to contend with the large group of malicious hackers that steal intellectual property from companies or perform straight-up corporate espionage.
Possible Threat of IT:
- No matter what the intent or group behind the cyber crime, someone has to make the malware.
- Botnets aren't just for their creators anymore.
- The malware program attempts to exploit tens of thousands of computers to create a single botnet that will operate at the creator's instruction.
- A website is simply a computer
- Just like a regular end-user workstation.
- In turn, webmasters are end-users like everyone else. It's not surprising to find the legitimate Web is being littered with malicious JavaScript redirection links.
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