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HUMAN ASPECT OF THE ORGANISATION - Coggle Diagram
HUMAN ASPECT OF THE ORGANISATION
Herzberg's Two-Factor Theory
Hygiene Factors
company policies
working conditions
rate of pay
job security
Motivational Factors
achievement
career advancement
personal growth
recognition
Maslow's Hierarchy of Needs
Power vs Authority
Power is ability to get things done
Authority is the right to do something/to ask someone else to do it and expect to be done
Responsibility vs Accountability
Responsibility is the obligation that a person has to fulfil a task that they received
Accountability is a person's liability to be called to account for the fulfilment of task given
Leadership styles
Transformational
leaders see their role as inspiring and motivating others to work
Transactional
give the followers the reward they want in exchange for services, loyalty and compliance
Theories of leadership
trait theories
style theories
contingencies theory
Types of power
Coercive
Legitimate
Reward
Referent
Expert
Negative
Culture
Elements of culture
Behaviour
Artefacts
Rituals
The Hofstede Model
Power distance
Uncertainty avoidance
Individualism
Masculinity
Advantage strong culture
provide a sense of belonging
good internal communication & coordination
reduce diff between members in organisation
regulate behaviourr and norms
Disadvantage strong culture
conflict can arise when two strong cultures comes into contact
inflexibility
can create blinkered view
What shapes organisation culture
Organisation's founder
Organisation's history
Leadership and management style
Organisation's environment
Structure
Power culture
Role culture
Task culture
Person culture
Strategy
Long- term employment
employee welfare
Implicit informal controls
Elton Mayo
worker attitude
group relationship
Henri Fayol
Functions of management
planning
organising
commanding
coordinating
controlling
