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Employee Voice - Coggle Diagram
Employee Voice
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Organisational trust
if employees do not trust the internal mechanism to express their voice, they feel psychologically unsafe
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All-Star Organisations
employees who understand the business's desired imag, trust the organisation, feel safe and have access to effective internal mechanisms are motivated to help maintain and promote the business's image to external audiences
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Benefits of Social Media
consumers can be heard, building relationships with consumers and other stakeholders e.g. Dell's use of social media
Social media can improve or destroy an enterprise's image; therefore need to effectively manage employee voice in the social media era
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Congruence Model: satisfaction of work and family life is affected by a third factor; percieved meanginfuless of their daily lives
Knowledge and skills transferrable from work to family life e.g. decision making, communication
Group Model Theory: procesures that allow for employee voice are viewed favourably; employees feel valued
Lack of employee voice affects behavior in non-work life,interactions with other people and community participation