TMA01 - Coggle Diagram
Unnecessary time taken (added 2 weeks on)
Unnecessary admin for interviewer
Unnecessary papers (scottish prison finance survey)
Unnecessary stress for interviewees
Points to note: Look into the he 10 criteria for good quality infomration is (p.140):
Relevant – it wasn’t
Communicated to the right person
Timeliness – It was never on time and out of date
Less costly than the value it provides
Time to recruit and admin time saved for staff
Ease for interviewer/interviewee
Maintain dropout rate of 0
Identify an approopriate solution (using SMART Logic Model) pg 84)
Cancel contract with supplier
Develop personalised tests that allows for asking tech questions instead of a 'Tell me about a time"
Approval from HR to pilot and test
All goals can be met
HR say no
Not sure how to measure consistency of new test
Analysis and Conclusions
Identifying and Defining the Problem
Multiple Cause DIagrams
List of the questions to ask ones self
What are we trying to achieve
To have the ability to find the best person for our roles.
What are we trying to keep
We are trying to keep people in the government interview process to ensure we get the best bunch of people to interview.
What are we trying to avoid
Losing people to a process that is out of our control
What are we trying to eliminate
Unnecessary costs to a provider for something that is irrelevant to our roles and to enhnce the experience of our interviewees.