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Evaluation of an E-Training Program - Coggle Diagram
Evaluation of an E-Training Program
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Trend´s Analysis
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4.3. Other sources: senior managers, clients, external experts, collaborators, etc.
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4.12. Hard indicators (with a clear impact on the results) and soft (indirect measurement or not easy to quantify)
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Cost´s Evaluation
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6.2. Plan: systematic collection (takes time), see indicators and estimates, etc.
6.3. Common indicators: Cost / Hour, Cost / Assistant, Cost / Hour / Assistant
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6.5. Decrease hours spent, without losing quality
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Efficacy´s evaluation
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2.2. The objectives of the training action have been achieved, due to the training action.
2.3. Must focus on: definition process (design), skills developed (teaching), transfer of skills (transfer)
2.4. Many more questions need to be answered, all of them directed at whether the training action "meets" training needs.