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Duke Energy - Natural Gas Apps - Coggle Diagram
Duke Energy - Natural Gas Apps
Iris
What
Back Office
Find the best technicians for the emergency
1 tool to rule them all / one source of truth
Desktop
Features
2 State (OH & KY)
3 State (NC, SC, TN)
Tech Location
Outage Orders
Emergency Orders
BOS (Jul-Sep)
3 State
Visualize Tech Location
Visualize Outage Orders
Dispatch Emergency Order
Stretch Goals
3 State
Time to Respond
Tech Distance
Staggering Outage Order Creation
Dashboard/Summary
Total Orders
Queue
Users
Work Coordinators
Dispatch work for techs
Planned work
Emergencies
Customer Service (View Only)
Supervisors (View Only)
What users currently use
S2K, Samsara, DA, ARM, etc.
Back-End
Using Esri to display map data
Compass
What
Mobile
Coordinated Orders
Features
Users
Field Technicians
Field Supervisors
SOS
What
Mobile
Emergency Orders
Features
Stretch Goals
Visualize Emergency Orders
Visualize Outage Orders
Visualize GSAP assets layer
Users
Field Technicians
Field Supervisors
Cargo
What
Scans meter
Mobile
Features
Meter Scanner
Assessing tools necessary for order
Users
Field Technicians
Field Supervisors