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Disputes Incorrect opening or closing meter readings, STUFF WE MIGHT…
Disputes
Incorrect opening or
closing meter readings
Electricity
D300
Gain dispute
Same things i wrote above because I'm an idiot
Loss dispute
Golden Rules
Not within tolerance
MSN/ MTDs Match Up
At Least 2 Backups
Have they filled in the entire flow
Less than 12 months since SSD
Two different types
Gains
When we are gaining customers.
Loss
When we are losing a customers.
Gas
SAR
Gain disupute
(When we put
someone new on supply)
Supplier gave wrong
reading
User gave wrong reading
Data Collector rejects reading
Broken meter
DC didn't know the property was empty
Loss Dispute
When we lose the customer
Bye bitch
WHEN NOT TO DISPUTE
Meter Serial Number is incorrect
Ask for a photo
Tolerance
Electricity - 250 KWH
108m3/39ft3
SSD > 12 months
When things go right
Customer gives reading to new supplier
D71/UMR
D86/URN sent to old and new supplier
D300/SAR sent between the suppliers for agreement
What reading are we trying to correct?
D86
New Supplier
D71/ UMR
DC/ OXSERVE
D86/URN
New Supplier
D86/URN
Old Suppler
PYATYD/MRU
PROPOSAL
YES/AGREE
ALTERNATIVE
TELPHONE YES
DISAGREEMENT
REJECTION
UNACCEPTABLE FOM DC
STUFF WE MIGHT HAVE HEARD YESTERDAY
for those of us whose internet works enough to actually hear anything
LMAOOOOOO
JAMES IS LAMES