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NSW work - Coggle Diagram
NSW work
Releasing un released work
Identification
Gap Analysis
What can go to production as it is
What need work
Any risks associated with each piece of work
Plan of work for the remaining areas
What can be released from now to Sep
Will a table will identify the work remaining
Do you want to do this as part of EKS
Part of UAT testing
CLub NSW API Plan
Completed work
If Muuray will not be able to figure this out on Monday
Get a list of options or Paths that Murray going to try out
List of items we tested and we were not able to test
Get Ehsan's help
Session needs to be arranged latest Tuesday morning to find the issues
Have a chat with him on Monday to see what could be done in UAT
There will be a resource issue as same resources will be working on DR, CG and other Ops support work
ClubNSW IPs need to be whitelisted
Send the service now request
Share the details with ClubNSW team
Club Grants issues need to be fixed
Kafka delay related issues
Calculation errors ( business logic implemented in UIs need to be looked at)
Issues reported by users ( Christine)
Identify all the issues to be fixed
Plan how a release could be done to UAT
Club Grants knowledge transfers to take
place before Roman Leaves
Speak to Chandn/ Roman on this
Prepare a list of domain areas
Operations support stuff
Completed work
Blem work to be done by Jason
We do not have Test lab work planned so dates cannot be aligned
Ask the best resources from Matt
How a couple of hours could be taken from Jason
Whom are we taking to work with Jason - Chandni/ Jack
Rancher upgrade
Pending CIO Approval
We have an extension now
Kubernetes version upgrade from
1.13 to 1.16 before 30th June
Eshan will need support from Tim or Karl on this as
He does not have full application scope knowledge
Storage layer migration
Discuss with Amy to get the context
Coordinate wih
Scott Kelly - Cougar
Rae E - Value Add
Amy Charles - APS
Sam - MAXsys
Details to consider
When is this planned
Duration
The impact analsys
To be done for all of the
above system
Who will be there to support PVT
For each of the above system
What is the plan
Discuss this with Hemant
What is the backup plan
Risks
Mitigation plans
Dates are the clashing
Notifications to the regulator will have to be planned
Are there any other downtimes
which are being planned during this time.
Identify them
Decide what to be done with those
If all the other work is impacting
EKS how do we show progress
What are stable resources we could plan for
Justin
Ehsan
Jack?
How can we make progress on EKS plan using the following resources
Update EKS flight plan ( new dates) with current resources
Resources related
Catch up with Rae on EKS resources
High level priorities
Prod support
Rancher DR
We need to get it going
Murray and others running on this
EKS
Non Prod
Automated testing is done
We have to get a verticle testing of that
Test application functionality
Messages could not have to be perfect
We need to do some testing
We do not have to gold plating
But should add value
Eshan can take initiative
But still Developers need to give feedback
We need to improve on acceptance criteria
Idea is to get the developers to maintain this
Skype sessions and documentation
Non prod is non far from completion
Knowledge transfer
Spinnaker
Hosting
On top of hsting - Ops side
Application deployment is currently done through Spinnaker
How customisable this?
Seems not
Platform deployment is done by GOCD
Roman Resignation
Complete Oracle Request
Update offboarding sheet
Get the excel sheet filled
Send teh offboarding sheet to reception and IT support desk
Completed ta
On boarding HN team
What was communicated to HN team
Initially it will be EKS
What kind of on boarding work will be required
We will have to arrange sessions to get this through
Will there be access issues, etc
Identify the areas
Is it good to give them a complete area to work on
Verify this with Brad
No of resources = 15
How can we plan the future work better
Work Areas
Quick change
Identification of the remaining work
Having a chat with Matt K on the imporvement areas
Have a session to discuss this and then find a mechanism to get this done
How can they work closely with Matt Kramara
Plan to have these sessions
Make sure we have more face time with him
EKS
Club Grants
Do we have to do a resource validation / Is it possible?
Get back to Linh with answers for her questions
Communication
Reporting
Iteration Status Reporting
Operational Reporting
Brad's current requirement
Open + Closed Tickets
Open tickets
Closed Tickets
Proposed Items
NSW Operational Reporting Basics
Volume of tickets
Weekly or Monthly basis
No of tickets solved
No of tickets opened vs No of tickets closer - Weekly or Monthly basis
Ticket distribution
by Application Area
By Technology Area
Response Time over a period - Weekly or Monthly basis
Resolution Time - Weekly or Monthly stats
Cost per ticket over time
Awaiting Brad's response and Service now access to do this
BCP Plan update
Matt completed this on 14/06/2020
Internal Audit Update on BCP
Sam to work on this
Test Lab
Olympic park move
Jason has been assigned for this work
Date to be confirmed
Annual review
Moderation has to happen before 19th
Moderation completed by TDLs on 15th June and shared with Brad
Post round table activities need to be planned
DR Plan
What if this needs to be started week starting from 08th June
Resources to work on
Murray
Chandni
Roman
Jack
Archived
Ask Murray to prepare a session with resources next week
Following sessions to be arranged to get them familiar with this
Is there a possibility we could do this before Brad asks to do this
Will it have an impact on EKS work
Will the urgency will be lesser
Identify the risks
Risk assessment session to be arranged
What could go wrong
Who are the resources we will need to risk analysis session
Could certificates are upgraded in these environment
How behind this environment is
Can we do an analysis on this
Other Resources
we have to plan for
Other internal resources
if not Karl or Lyndon also will be useful as well
Eshan should be able to help with this work
Core Tech Teams
DBAs
Network teams
Kick off this plan immediately and start working on this
Committed on first week of July for the DR test in production
A lot to happen before this including DR test trial in Pre prod need to be planned
Issues
Core tech teams have not got back to us on these plans
Budget
Left from current Budget 960 K
100 K per month for AWS
NSW CMDB Initiative
Have a look at what has been done already