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Reports - Coggle Diagram
Reports
Mailbox Report
Documents not automatically attached
Build the report
Record if a file comes from an email or not
Record if manual or automated metric
Average handle time of automation
Record email received time in metric
Record file link time in metric
Build the report
Report: Referral to manual processing
Record the reason for refer to manual in the metric
Build the report
Implement refer to manual logic
Unreadable type document
Income not found
Confidence to low
Unreadable document
Report: Unknown documents
Record unsuccessful manual linking in metric
Build report
Work item reports
Record Duration in metric (open -> close)
Record create time in metric
Build report
Record work item type in metric
% success in automated capture vs manual capture
Implement threshold logic in income service
Update metric object to reflect manual
Update graphs to display
Spikes
Investigate metabase
Add status 'In Progress' on work items