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Harp Column Academy Customer Flow, HCA login - pricing table flow - Coggle…
Harp Column Academy Customer Flow
New Customer
Home
Get Started
Check out with full membership
Go to "My Courses" page
Check out with one studio
Go to the studio
Check out with full membership
plus HCA summer camp
Go to "My Courses" page
Search for a specific course
Buy all access
Go to "My courses" or
back to that specific course
Buy a studio
Go to Studio home page
Renewing customer
"My account"
Click "renew," get
discounted renewal price
on all access
My courses
"Renew"
Click "renew", get
discounted renewal price
on all access
Renew one studio
no discount
Camp customer
Home
Camp landing page
Buy just camp???
XXX NO
Buy platinum -- all
access plus camp
check out
Go to camp landing
page, receive email, etc.
Upgrade existing membership
with new camp membership
Cust now has two
independent subscriptions
Go to camp landing page
receive email
etc.
Customer doing lessons
My courses
Studio home page
Ask the artist?
Upgrading Customer
Home
Get Started
1 Studio -> Full
upgrade
Go to "My Courses"
All Access -> Full
upgrade
Go to "My Courses"
My Account
Upgrade
HCA login - pricing table flow
Get Started!
Logged in
Ideally hide entire box.
If not, "Choose your membership
and get started with HCA today!"
Button does not show.
Not logged in
"Already a member?
Log in for discounts!"
Button says "Log in now"
Logged in member
"Welcome HCA member! Discounts available."
Button says "Get Member Discounts"