MULTI-CHANNEL OF E-RETAILING - Coggle Diagram
MULTI-CHANNEL OF E-RETAILING
A retailer that sells merchandise or service through more than 1 channel.
Using variety of channel in a customer's shopping experience include research before purchase.
TYPES & BENEFITS
Touching & feeling
Detailed problem solving information
CONSUMER BUYING DECISION PROCESS
Computer terminal featuring specialized hardware and software designed within a public exhibit that provides access to information and applications.
Digital financial payment transaction involve currency transfer between 2 or more parties.
AUDIO VISUAL SHOPPING TROLLEY
Assist and support shoppers as they negotiate a brick store.
Create a seamless experience.
Know the customer needs & preferences.