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Restaurant-facing success factors, User-facing success factors, Revenue…
Restaurant-facing success factors
Margin savings of 50% (compared to Zomato / Swiggy)
Commission model (worked out end to end)
Higher AOV
Hyper-personalized offers to increase spend
Lower delivery costs
Own delivery fleet
10% increase in revenue YOY
Higher volumes per resaurant
30% of delivery orders from Peppo
GPay
Onboard lots of merchants through a single partnership
Get a delivery solution to enable ecommerce
Revenue source
Specialized food ordering solution that does:
Menu
Assortment management
Retail user lifecycle
Lifetime Value management
30% NPS with Peppo platform
User-facing success factors
User NPS of 30-50% on the end-to-end experience
At least as easy as Swiggy-Zomato
More enjoyable than Swiggy-Zomato
Eatlists
Peppo App?
Custom UX leveraging the strengths of each platform
Seamless delivery experience
Predictability/confidence of 90%
SLA-based payment structure for delivery partners
Powerful personalized experiences
Lower prices than Swiggy-Zomato
Higher volumes (overall)
Customer engagement:
retargeting
targeted offers
Revenue success factors
Higher frequency
Partner-facing success factors
Partners integrating via Beckn
Multiple front-ends using Peppo
WhatsApp
Tech-facing success factors
Analytics with actionable insights for:
Restaurants
Delivery Partners
UX Partners