Strategic communication
The Communication Process
What is communication?
The Communication Model
Effective communication
Certain Concepts
The Themes of Intervention in Strategic Communication
The Communication Area in Companies
The Themes of Intervention
Personality, Culture and Corporate Identity
The Link, Communication and Corporate Image ...
Business Public Relations
Definition of Business Public Relations
Birth of Public Relations ...
Use of Public Relations in the Business World
Effectiveness of Public Relations with the Media
Public Relations as a Means of Persuasion
The 7 Cs of Public Relations
The Public and the Public
Internal Public Relations
Ethics, Base of Public Relations
Communication is the faculty and the process of transmitting information, feelings and experiences to others. In all communication there must be a sender, a message and a receiver.
The elements that intervene in the communication process are the following:
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Issuer: The one that transmits the information (an individual, a group or a machine).
Recipient: The one, individually or collectively, who receives the information. It can be a machine.
Code: Set or system of signs that the issuer uses to encode the message.
Channel: Physical element through which the sender transmits the information and that the receiver captures through the bodily senses. The natural environment (air, light) and the technical environment used (printing, telegraphy, radio, telephone, television, computer, etc.) are called channels and are perceived through the senses of the receiver (hearing, sight, touch, smell and taste).
Message: The information that the issuer transmits.
Context: Temporal, spatial and sociocultural circumstances that surround the communicative act or act and that allow the message to be understood in its proper measure.
When communication is effective:
The receiver responds to the sender.
Communication
Speaks
Language
We call “tactical communications” to all those disciplines that –in corporate communication management– fulfill a primarily operational function,
The themes of intervention are the operational fields related to strategic communication on which it is diagnosed, forecast and intervenes. These six fields are interrelated and mutually mutually determinate each other
Organizations are significant universes. Anyone who must diagnose and / or intervene in this universe may become paralyzed in the face of the incessant, complex –and sometimes indecipherable- rain of numerous stimuli of a field-of-observation nature.
The purpose of this link analysis is to particularize the relationship of these audiences with the company involved, since each company with each public make up a specific institutional link.
This science of senior management is aimed at achieving the credibility and trust of the public through personal efforts, using various dissemination and propagation techniques, informing people and organizations in time and at the right moment to modify or enhance their attitudes and Actions
In 1837 the Entrepreneur Era begins, a key moment for PR.
The companies that currently do not have this department and despite which their audiences have them in good regard, is because over the years, their managers, taking advantage of the good social climate of the company, have distributed themselves this function that they have been learning and improving with experience.
This means keeping the various media outlets duly informed, in a timely manner, of all the news that may occur in the company and in the sector in which we are working.
Clarity
Continuity and Consistency
Contenido
Communication channels
Context
Auditorium Capacity
Credibility
In this discipline, public is understood as any social group with a specific interest and, sometimes, also with a specific cultural level.
In every company, within its internal public, affinity groups exist and are formed, which should be taken into account in the public relations program that is developed.
We depend on our fellow men. Our work, our earnings and our future are directly related to the understanding, cooperation and help that our neighbor gives us.