TQMP Working Group Ideas

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Comms& Marketing

Purpose of the TQMP

Tutorials

Support Package

Branding

Dissemination Events

Considerations

For the HOLS/ Regional HOLS

For the learner

For Policy

For the LSM

For Contract Management Team

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Clear document with clear expectations to follow

comprehensive link to KPI/SL performance

Smart targets and evidence of progress included, so should moderation be required, documentation is available

For NET

Posters/Fliers

Should we re-name TQMPs?

What other processes could we streamline?

Can we link this to the financials?

How can we standardise processes?

Associated documents/actions that could be impacted

EPMs

Quality Assurance Process

KPIs/Service Levels

QIP

SAR

QIG

Continuous Improvement Planning

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