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05/18 L&D Expert (Aga) - Coggle Diagram
05/18 L&D Expert (Aga)
SME Struggles
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Struggling with templates, guidance, examples and how the success looks like
Content development guidelines: consistent formatting, reduce text
Focus on the audience, have the empathy of the end-user, most common questions, filtering details and
Oversharing of the information, talking/sharing too much
Too much content, the filtering is essential, help them to build the contact
What causes the most confusion, the most illustrative
What are the key points, minimal theory, activities, stories, case studies
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Background
How people learn is by dealing with a scenario/ use case/ problems, most common questions
Solutions/Ideas
Working document: questions to ask, stories, examples to bring in, they have all the knowledge effectively. How do we structure the thinking and focus on first?
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Short lessons, the more practical the better to cover
Storytelling, provide their own stories
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Authoring tool- learning creators authoring tool- ARTICULATE, Adobe tools- RISE, $1000/annually , customizable and adhere to bran color