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City Council's Metropolis' tourism sustanability action plan -…
City Council's
Metropolis' tourism sustanability action plan
Increase access to information for tourists to know about the
complete
city's attractions
Increase tourism offices with information
Provide brochures with images and information focused on other sides of the city
Explain different options of attractions
Put outdoor advertising in the streets
Main avenues and streets of the city to catch attention of tourists
Main location on the city center
Outside hotel zones.
Give immediate attention to the complaints and needs of the local residents and tourists.
Make a mailbox with maximum 1 day response
Have several people in charge of attending the customers (locals)
Have control and quality surveys several times in a year
Evaluate resolution of main issue
Compare satisfaction degrees of tourists and residents apart.
Make agreements with cities nearby to pass tourism there, in high season (summer).
In high seasons, send controlled amount of tourists to stay the day in other cities, come back at night
Profit for both cities
Sustainable and balanced amount of people in high season
Adequate promotion campaigns and focus on other attractions outside the city center.
Digitalized
Social media (visual)
Instagram
Pictures of other attractions
Youtube
Videos of alternative routes
Twitter
Descriptions and images of other routes
Facebook
Images and information of other attractions
Internet
Touristic websites
Official government websites
Physical
Magazines
Newspapers