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Toyota Kata, Organization's Strategy, Organization's Strategy,…

- - - - What really happens
- - - - Where are we now?
      - Current operating patterns in measurable detail
      - Execution Capability
      - Is necessary know the current situation to establish an appropriate next target condition
      - Process analysis
        
        Is a serie of activities that a person or a group produce an output
      - We need to observe and measurem not just impressions
      - Without judgment, just trying to see and understand what's ther
    - - Where do we want to be next?
      - Next goal
      - Achieve-by date between one week and one month out
      - You dont know how you are going to get there
      - Outcome metric desired
      - A verificable description of the desired operating pattern
      - A series of the target conditions to reach the challenge
      - Execution Capability
    - - which way is our organization heading?
      - Utopian ideal about value want to provide for customer
      - Dreams
      - True north
      - Example
        
        Maker of drills
        
        "Holes where you want them when you want them"
      - Vision may be impossible, may be never actually get there
      - its something you commit to pursuing for life
      - Warning: strategy focus on how you differentiate yourself from your competitors, not just on operational efficiency
    - - Get direction
      - Where do you want to be in the long run?
      - Define the purpose for improvement
      - Differentiate from your competitors
      - Customer focus
      - Strategic that you cant yet do today
      - 6-month 3-year
      - "Make a sense to work in cooperation all together"
      - The more practical - day to day direction-giver
      - Where is your organization going next?
      - Distinctive and concret value proposition related to better serving the customer
      - Its a picture of success
      - Checklist
        
        Described new customer experience - "Wouldn't it be great if we could . . . "
        
        Something you cant yet achieve with the current system and processes
        
        Not easy, but not impossible
        
        Its achievable, but we dont know how yet
        
        Take a series of the target conditions to reach
        
        Describe a destination, not how to get there
        
        Is measurable, so you can know if you are there or not
        
        What new value do you want to offer the customer? Go for something great
        
        Write as if you were already there, describing the new reality
  - - - Move toward the target condition with experiments, which uncovers obstacles that you NEED to work on
      - Minimize wasting, time, capacity and resources trying to fix everything
      - Learn discipline of IGNORING some problems
      - When we know our next target condition, there is a gray zone
      - Execute frequent experiments against those obstacles
        
        What do you expect?
        
        What actually happened?
        
        What did you Learn?
      - Rapid learning to get the target condition
      - You'll often work on the same obstacle with several experiments