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Pension Scheme's life cycle in RC - Coggle Diagram
Pension Scheme's life cycle in RC
new born
New set-up
Website
request
Upload documents
Task in
Vtiger
Create scheme account in Vtiger
To create new scheme account you need to fil the following information:
SCEME INFO
*Scheme Status - firstly you need to put "Prospect" while you didn't complete required documentation to start registration process
*Scheme Address - physical address of the company (can be found
here
)
*Takeover/Set up - choose "Set up" only
*Assigned To - choose "admin administrator" untill you'll be informed whose scheme is that one
*Number of members - choose according to received task
1 more item...
*Scheme Name - usually the same with companies name
PRINCIPAL EMPLOYER INFO (company number is required, rest is additional)
*Office
address
*Company
status
*Company
number
*Company name
1 more item...
*Normal retirement age
1 more item...
Check
Company.House
Status (active/disolved)
Trading activity
Need to check all transactions and statements for the last 12 months. If amount is "0", than smth is not good with this company
Check if member is a director
If member is a director, and wants to add his wife as another member / trustee, than she must be an employee of this company as well
passport
reason bill
etc
Enter other members/trustees info
Enter Member's info
GDrive folders creation
ID
Outbound
Inbound
HMRC-ICO-TPR
Deeds & Resolutions
Services Agreement
Appointment of Administrator
Membership Form
Trust Deed & Rules
Bankers Resolution
Banking
Preparation of docs
Signing (via DocuSign)
HMRC registration
Scheme Tax Registration form
confirmation letter from HMRC
Download documents
Creation of Bank account
Bankers Resolution
Sending activation link
Verification of account
Generate random email
Change email of member
Need to change an email of the member on Vtiger to generated at previous step email to obtain an activation link
*DON'T DELETE CUSTOMERS EMAIL!!!! SAVE IT SOMEWHERE (WORD/TXT/ETC)
Send an activation link
Log in as customer
Compare account info at website and Vtiger
Something is not matching
Send a request to Indian office to fix that problems.
email:
sukhveer@crm-masters.com
sending 'welcome pack' be email
Takeovers
Documentation transfer
Request signed authority letter
Dear Sirs, /name of the scheme/ We have been provided with a letter of authority to obtain information regarding the above-named scheme. I enclose the letter of authority duly signed in DocuSign format. The wet signature copy has been sent to you directly from the customer. Would you please return this to us, with the information documents stated below by email to
data@retirement.capital.
A copy of the current trust deed and rules. A list of investments held by the scheme, broken down by investment name, type and value at the last scheme tax return. Confirmation that this is the sole member of the scheme. If you are unable to email this information, please post this information to us at our processing centre. Thank you for your assistance Yours sincerely, /your signature/
Request all docs on investments (assets)
certificates
Transfer of the assets
Dolphin - we pre-complete loan notes for signing with the clients (via Docusign), then sending a scan of signed Note to
dolphin
+ make sure we receive a reply for our records
ParkFirst / StoreFirst - we need to find out if this company is not under liquidation - look at "Agreement to sale membership of a company". Where exactly to look and what is the next steps? (if we don't have an agreement - ask to re-send it from Rowanmoor)
TRG (the Resort Group = Dunas Beach Resort) - find the "Agreement to sale membership of a company", pre-complete Transfer form of membership. signed form re-send to Beth
Bartram
with the request on certifying that admin has been changed from Rowanmoor to RC.
ARG - we need to check on
CH
if ARG still exists, then pre-complete Transfer form of membership. signed form re-send to
Louis
. The number of shares looks in the ARG invest.certificate.
Secret Hills - pre-complete Transfer form of membership. signed form re-send to
Dawn Hutchings
Dawn Hutchings has agreed that we can communicate with the clients directly, but copy her in. Gavin is waiting on a response from Geraldine Cannon of Optimus with regard to how to proceed with the re-registration of assets.
agreements
cover letter to previous admins
Please find enclosed a deed signed by our mutual client in connection with your removal as a Trustee of the pension scheme. Would you please sign where indicated and return to us. Would you also let us have a copy of the most recent pension scheme tax return and any supporting accounts. Please would you advice if there are any professional reasons why we should not provide admin services to the client. /7 days for the answer/
Request a copy of Trust Deed&Rules
Dear Sirs,
Please find enclosed a letter of authority signed by our mutual client. Would you kindly email to us a copy of the current trust deed and scheme rules, together with a summary of the investments held by the scheme as at the last pension scheme return date. Many thanks for your assistance. /your name/
Deed of removal
Signing (DocuSign)
Task in Vtiger
status: prospect
Verification of all banking information
Company House
check
website request
/ email request
Client details
phone number
name
email
Scheme details
investments
amount of members
if more then 2 members
LEI numbers
Documents required in preparation of applying for a new LEI number:
• Trust Deed
• Scheme Rules
• Companies House ‘overview’ of Sponsoring Employer (PDF)
• HMRC Tax registration certificate
• Signed and dated LEI resolution (see attached)
ICO numbers
current admin info
upload docs
name
Who has authority to appoint new admin
if not the director - contact details of the authorized person
Insert costs (Based on the information you have provided there will be a one off cost charged to your SSAS once the takeover has been completed)
mortgages
property
Everyday life
Admin support on investments
cash
property
loans
shares
other
payments/fees
services of RC
Reporting
Tax returns
records keeping
Gdrive
Vtiger
Hard copies
Louise (GB) - Wales office
Technical support
India
Making an investment
Invest in loans
Invest in shares
Invest in the property
passing away
closing process
Death of the Trustee