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Difficult Converstation - Coggle Diagram
Difficult Converstation
Behavior Issues
Promotion which is not coming ?
Bad Performance
Avoiding - is detrimental
Eroding trust or relationship
Handle with ease and grace
Improrve overall health
Overcome fear of converstation
Take resoposniblity to the scucess
Utilitze proven techniques
What is difficutl Conversation
Undestand the situation
Manage emption
Steer the convesation to desired outcome
Support system , comforting staff memeber
Handling friction
Reasons to avoid the challenges
We dont know other person will react
Deal with the other person
Not willing to hear
Retribution
Lack of motivation
Avoid Conflit
Discomfort or fear
Cost of not addressing diffictlt converstaion
Major factor why employees leave the job
Managment inablity to manage conflict
Time/cost -prevent unresolved issues
Causes
Resentment
Resistance
Retaliation
Lose Respect
Voice of reason
Commitement
Denies the employee to change
Productibitn
Morale
Longer you wait the harder it becomes