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Prepearting for diff. converstaion - Coggle Diagram
Prepearting for diff. converstaion
You
Reframe your perspective
Lack tools and support
Reframe the way upcoming converstion - look for opportunity to resolve
Focus on the Facts ;
Data
Supporting evidence
Be sure you understand facts
Do your homework
Intentions
Understand the other party
What do you know
What you dont know
Are the aware of the problem
What outcome do you want
Acknlowedge contribution to the problem
Own Responsiblity
You could be over-reacting
Prepare but not script
Anticipating how the converstation would go
Look into long term impact
Be Clear the Issue
What is the specific. problem
What is the implication
What is the border problem
If you are not clear how
What do you want to achieve
Address Immediate : Small Picture
Long Term: Border problem itself and how it fits iteself
How this impacts
Resolution
Big Picture Goals
Determine outcome
How to strength the relationship
Create Co-oproration and ByIn
Progress happens in stages
Followup
Put Fire
Build a relationship
Lose the battel to win the war
Timing and Location
Emotions - regain composure
Immediacy and prevent esclation
Question
Will addressing this make it worse
Will it prevent conflict or emossion
Does it conflit to fester
Will allow motions to settle to have more productive convesation
Choose right place
Demonstate Porstive intentions
Neutrality
Sit adjacent to each other
Privacy
Begning the Conversation
Positivie tone
Focus on solution
Avoid making the employee lose thier job
Dont beat around the bush
Upfront Authentic and respecteful