Please enable JavaScript.

Coggle requires JavaScript to display documents.

SMMCG10[TP2]_EVA Air, G10 team members - Coggle Diagram

- - - - May 2013, established in California, with 9 brand new training aircrafts.
      - conduct airline oriented flight training of carefully selected
      - provide flight and ground instruction in accordance with regulations and standards of FAA and EVA FTA
    - - Requirements:Flight Hours
        
        400+ hours civil aviation co-pilot experience
        
        5 years of employment reference from civil aviation industry (Non-Bachelor degree holders)
        
        1500+ hours, 1000+ hours multi-engine, multi-crew jet, MTOW >20 tons
        
        2 years of employment reference from civil aviation industry (Bachelor or higher degree holders)
        
        2000+ hours, 500+ hours multi-engine, multi-crew jet, MTOW >20 tons OR
  - - - Before the flight
        
        assessed the risk of flying operations
      - During the flight
        
        assessed flight safety
        
        monitored aircraft status
      - After the flight
        
        comprehensive flight data analysis
    - - personnel training
      - maintenance quality
      - route planning
      - aircraft operation
  - - - reduce possible risks to ensure flight safety
- - - - from 2014
    - - new,ing
  - - - during flight & before flight
    - - survives from COVID-19 epidemic crisis
        
        good financial presentation
      - do not affected on China visitors' reducing
    - - 0 fatal aviation accident record
- - - - Service-quality management
      - Customer relationship
      - Customer satisfaction
    - - Oil industry
      - Ground service
      - Sky catering
      - Freight industry
    - - The masses
      - Travel agency
      - Freight forwarder
      - Delivery
    - - EVA Air
      - EGAT
    - - Aircraft /engine manufacturers
      - Ground service facilities manufacturers
      - Aircraft rental
  - - - Establishing online word customer service
      - AI service autoboot
      - Creating New CargoWing system
    - - Aircraft maintenance
      - In-flight service items
      - Aircraft/Engine/Simulator
      - Food& beverages
      - Fuel
      - Ground handling
      - Information products
      - General affairs
    - - Motivating salary& benefit system
      - Diverse employee composition
      - Labor-management communication
      - Employee education and training
    - - “Corporate Social Responsibility Committee”
      - Sub-Committee
        
        Operation Management
        
        Supply Chain
        
        Sustainable Environment
        
        Community Engagement
        
        Employee Welfare
        
        Employee Welfare
        
        Service Quality
- - - - Maintenance of multi-types of aircrafts including high-end aircraft
      - Use Six Sigma
      - Provide multi-types of engine repair services
  - - - Innovative and thoughtful services
      - Delicious in-flight meal
      - Excellent flight safety record
    - - Eva Air’s in-flight meal cooperate with several famous brand such as Din Tai Fung
      - Eva special livery jet cooperate with Saniro
  - - - Cabin crew
      - Ground staff
      - Flight crew
- - - - Enhancing the cooperation with Thai Airways in European route
      - Increasing flights and enlarging airplane models in respond to the tourist boom in Asian routes
      - Providing membership to consolidate brand identity
      - Offering multiple channels for customers to buy airplane tickets
      - Enhancing it's production such as Hello Kitty Jet
  - - - Implemented 60% of its plan toward repaying bank loans
      - Implemented 100% of its plan toward enriching business capital
  - - - Provideing training for groundwork, cabin crew, and flight
    - - Introducing ISO14001 and ISO50001 for the goal of green enterprises
  - - - Responding to the different professional needs
      - Improve the internal specialization.
  - - - NT $123million in year of 2019-2020
      - NT $75million in year of 2018-2019