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Concept Diagram, What should we do in week 10 - 12 and even after the…
Concept Diagram
Project Background
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Project objectives
- Identify the students that suffering the cultural shock
- Provide efficient help to those students
- Collaborate with student clubs and the faculty itself to gain an understanding of the effects of culture shock on multiple groups of international students at the University
- Improve the university’s existing support services by developing an innovative service
Deliverables
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Mid-late May
Final summary of findings (Phase 1, 2, 3, 4)
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Pain
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- No confidence to share own feeling
- Worry about current situation
Gain
- Ease or overcome culture shock
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- Feel the love from outside (university, society)
- Clear own identity and what need to change in future
- Better adapt to local lifestyle
Customer jobs
- Identify risk of cultural shock
- Acknowledge importance of having a social circle
- Sign up for social platform
- Use the platform service with reasonable regularity
Business Model Analysis
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Value Propositions
- Platform (software / service)
- Provide and organize online or offline activities (for meet new people, to be determined after interviews)
- Basic tutorial about dealing with culture shock
- Lectures about Australian culture
- One-on-one help (maybe need volunteer)
- Mutual assistance program (those who overcome culture shock have chance to help new students)
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Sponsor business model
Aims
Connect human and technology through IT recruitment, social and emotional learning, diversity and technology
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Business process
Go out and organise meetings, meetups, workshops, networking events to express our capability and competence. They have partners and colleagues to cooperate to achieve this.
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Idea explosion
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B· People within the same cities or enrolled at the same universities can be connected based on similar interests
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G· An one-stop shop for addressing many of the challenges international students face, as different features (for example, instructional videos on the basics of Australian football or using the public transport)
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- Information Aggregation Platform
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· Provide a guide to keeping pets for those who is suffering mental stress or have the willing to keep pets
· Provide shortcuts, integration pages, or hyperlinks to essential society/living services
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· Incorporates rewards mechanisms such as points, levels, etc. to motivate experienced people to share their experiences and help others
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Society Research
Wide Range Survey
Spreaded to :
· Different universities among Australia, and some in US and Canada.
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Small Scale Interviews
Following the principle of voluntariness, people who were willing to join from the survey or personal people network were chosen to participate.
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Some open questions are asked in the interview, we don not ask the leading questions, let the interviewees talk their own experience and opinions
Strong effort made to interview a wide variety of people from different backgrounds who have suffered different levels of culture shock (e.g. interstate, USA, Europe and Asia)
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After listing the insights, we can guide the insights into different categories, then extend them to the different ideas
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