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Order through rate - Coggle Diagram
Order through rate
Demand
Reduction in demand
delivery of poor quality food
delayed delivery
Is there a glitch in delivery management solution(P0)
Is the delivery team ineffective?(P2)
consistent order cancellations by restaurants
Are the standards of delivery declining affecting the image of restaurants?(P0)
Are there delayed pickups by the delivery boys?(P0)
customers shifting to the competitor
Are the competitor providing personalized offerings?(P2)
Are the competitor providing higher discounts?(P1)
Menu to Cart
Reduction in menu to cart rate
Limited choice of cuisines
Are the food delivery app's delivery capacity limited?(P0)
Increase in rate of menu items
Is there an increase in commission by the food delivery app?(P1)
Cart to Order
Reduction in cart to order rate
Increase in bill amount
Decrease in rate of discount
Is there low discounts in some zones?(P0)
Is there low discount on specific modes of payment in Pune?(P0)
Has there been a decrease in discount on delivery from specific restaurants ?(P2)
Has there been an increase in operational cost?(P1)
Increase in delivery charges
Are there increased delivery charges in some xones in Pune city?(P2)
Has there been an increase in insurance cost of delivery vehicles?(P1)
Has there been new safety measures for food delivery?(P0)
mode of payment
Inability to make payments through preferred modes
Is there any glitch in the app interface?