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zooc email onboarding - Coggle Diagram
zooc email onboarding
Welcome (1)
2nd day (Install Chrome Extension)
Yes
4th day (send the email for slack app)
installed slack app
actually did /zooc command
7th day (yes, up sell to smart comments feature)
they are PQLs, stop sending automated emails, talk to them on actual call and personal emails.
didn't slack app
Create screen recording
no, didn't use screen recording
yes, used screen recording
No
follow up email
3rd day (if still not installed)
Case study about chrome extension
Yes, they installed chrome extension
No, they didn't install
send a last checkin email and tag ghosted leads
installed
forward to slack route
day 5: generic feedback request, redirect to facebook group