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Chapter 5 : Elicitation, A stakeholder is either a person or an…
Chapter 5 : Elicitation
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Kano Classification
Purpose
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to establish a good balance of requirements or system features between the different classes of customer satisfaction
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- A stakeholder is either a person or an organization with potential interest in the desired system
- contain relevant information to be considered when defining the requirements for the desired system
- General Binding docs; Organization-specific docs; Product/system-specific docs
- Requirements realized by the existing system might still be relevant for the new system
- Predecessor systems; Systems of competitors; Systems from other domains;
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