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Communicate effectively, Name: Dennis Chauca Mejía - Coggle Diagram

- - - - Mention something in common
    - - Look for signs of the other person, smile and don't give up if the other person doesn't respond
    - - Listen and respond, put attention in what the other person says and your comments will flow
  - - - Be aware of your own feelings and needs
    - - Listen to the speaker's perspective and If you don't understand what they are saying, ask
    - - Communicate to the speaker that you have heard their point of view
    - - Make sure your posture indicates interest in what the person saying
    - - It is important but be careful because in some cultures it can be considered offensive
    - - Use short statements or questions
      - Ask one question or make one request at a time
      - Be specific and Avoid strong emotional statements