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Building long-term success - Coggle Diagram
Building long-term success
Innovation
Innovation cycles
Virtuous & Vicious
Schumpeter's surfs up
Business
Product
Sustainable Innovation
Change
Dynamic and
sustainable
Change management
Kotter
(1996)
Transformation
Change
leadership
Time
Medium
Long
Short
Politics
Analyse
Stakeholders
Power vs
interest
Keep satisfied
Keep informed
Key players
Minimal effort
Manage
Astuteness
Skills
Framework
Understand
Organisational
Societal
Employee Relations
Perspective
Economic
Legal
Regulatory
Negotiation
Voice
Inclusion
Participation
'Empowerment era'
Flexibility
Productivity
Efficiency
Employability
Insecurity
Mobility
Long-term value
Measurement
HCA
FVA
GAAP
Quality info
= 'right' decisions
Management
Shareholder
Customer
Stakeholder
Creating shared value
Quality
Meet or exceed expectations
Assurance
Control
Tools
and charts
Perceived
Quality gaps
Dimensions
of quality
Zone of
tolerance
Improvement
Continuous
Tools: 6 Sigma,
Lean, ISO etc
Strategic,
Performance vs market
Importance -
performance matrix
Risk and Resilience
Resilience
Recover
Resume
Respond
Mitigation
Transfer
Reduce
Share
Avoid
Take
Op Risk
Risk = (L * I)
Impact (I)
Likelihood (L)
Hazard
Operation
Design
Supply
Customer
Environment
Marketing
Measures
Customer
satisfaction or not
New Products
Awareness/Market Share
/Availability
Sales/Price/
Margin/Profits
Brand/
Customer Equity
Crisis
Implement
Respond
Acknowledge
Assess
Prepare
Relationships
Loyalty
Ladder
Life cycle
B2B
Transitional
Transactional
Communal
Damaged
Lifetime value
Internal
Identity
Focus
Relationship
Feedback
Retain
Leadership
Purpose/Why
Process/How
Position/Where
Followership
Result/What
Person/Who
Strategic Leadership