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The Elderly - Coggle Diagram
The Elderly
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Insight: WhatsApp, Facebook and phoning people are the apps that most elderly people use.
Insight: The elderly make calls, message people, email people and play games on their phones.
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Insight: They don't have the skills about using technology (Zoe, 2020)
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Insight: The elderly gain disabilities (Zoe, 2020)
Insight: Many products and services aren't suitable or appropriate for the elderly to use. (Zoe, 2020)
Insight: Technology can help them with their well-being (70% of seniors are now online and using technology, 2020)
Insight: The elderly get nervous when they add their personal information (70% of seniors are now online and using technology, 2020)
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Insight: The elderly look for clear, bold and important information that is understandable, with contact details and a website that is easy to navigate around.
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Insight: Most elderly people rely on their friends to take them and their friends rely on them to drive them around.
Insight: Most elderly people don't understand what to do on their phones or how to access certain things.
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