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M2: Information for decision-making - Coggle Diagram
M2: Information for decision-making
Part A: Types of information needed for stakeholder decision‑making
The information needs of stakeholders
Identifying users with different information needs
Corporate social responsibility/integrated reporting
Stakeholder management
Stakeholder risk management
Part B: Information, information systems and their effect on organisational decision-making and performance
Sourcing, aggregating and integrating information
Methods of aggregation and integration of information
Source or domain of information—external versus internal
Characteristics and limitations of different kinds of information
Limitations of different kinds of information
Dimensions of information
Security of information and ethics of information
Different types of information systems
Customer relationship management systems
Production planning and control systems
Management accounting systems
Enterprise resource planning systems
Transaction processing systems
Decision support systems
Knowledge management systems
Characteristics of information
Quality of information
Impact of information systems on strategy formulation and implementation
Effects and challenges of new information systems and platforms
Big data
Business intelligence
Data warehousing and data mining
Part C: The role of management accountants in influencing stakeholder decision-making
Differing levels of information in the organisation
Tactical information
Strategic information
Operational information
Importance of linking information to strategy
Using information strategically
Balancing stakeholder requirements and information delivery
Roles of the management accountant
Trusted business partner
Custodian of information
Part D: Upgrading or replacing information systems
Pitfalls in evaluating major information needs
Analysing new and existing information systems
Feasibility and criteria for a new information system
Making changes to an existing system
Making a preliminary assessment
The life cycle of systems
Other methods of obtaining information needs
Initially establishing the systems information needs of stakeholders
Stimulus for a new or updated system
Evaluating a suggested information solution
Comparing costs, benefits and key risks