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MANAGING OF AN EMPLOYEE PERFORMANCE MANAGEMENT AND APPRAISAL SYSTEM -…
MANAGING OF AN EMPLOYEE PERFORMANCE MANAGEMENT AND APPRAISAL SYSTEM
(1)What is performance management system
Performance management system is a mean to ensure that every employee works in a manner which is aligned with organizational goals and which ensure that the employee reaches his maximum potential on the job
(2)Employee performance management system must take into account
Recruitment of workers
Training
Compensation and rewards system
(3)Factor Affecting Employee Performance
Employee's knowledge & skill
Employee's motivation
Work environment
(4)Objective setting for performance appraisal
Capable of achievements by the employee
Measurable
Accepted by the employee
Time-bound
(5)Implementation of work by the employee
Conducting market surveys to access customer preferences
Give feedback regularly
Reading written reports
Holding progress review meeting
Observing work operation
(6)Benefit of performance appraisal system
Assist in identifying training needs
Improve current performance by giving workers feedback
Encourage quality performance by rewarding those who do well
(7)Effective appraisal systems
Customized to the needs of the organization
Acceptable and understandable
Reliable and unbiased as far as possible
(8) Potential bias
Recency effect
Consideration only the most recent performance and ignore earlier work which may have better
Halo effect
Manager rates highly someone the like such as similar background and lifestyle
Central tendency
Appraiser rates all his subordinates as being average on all criteria being evaluated
Prejudice and stereotyping
Prejudiced based on racial, age , religious gender or age.
(9)Parties involve in performance appraisal
The manager
The employee
Subordinates
Colleagues
Other parties
(10)Performance appraisal methods
Comparative methods
Trait rating scales
Essay technique
(11)Implementation of an appraisal system
The appraisal interview
Counselling employees with problems
(12)After Appraisal
Appropriate follow up action must be taken. If the result good ,then he must be rewarded