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Week 8, Emotional Intelligence: Self-management Skills, SUMMARY, What is…

- - - - ▪ Have a deep understanding of one’s emotions, strengths, weaknesses, needs, and drives
      - ▪ Are neither overly critical or unrealistically optimistic
      - ▪ Understand how their feelings affect them, others, and their job performance
  - - - ▪ Ability to speak accurately about their emotions
      - ▪ Frank in admitting failure
      - ▪ Recognise their limitations as well as strengths