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Conflict - Coggle Diagram

- - - - As conflict cannot be avoided, it should be resolved in a friendly way.
  - - - This promotes new ideas and easy adaptability to environmental changes.
  - - - This creates disorder in the organisation and effects its smooth functioning.
- - - - external (between two or more individuals)
      - internal (within oneself)
    - - competitive situations, two or more individuals or parties have mutually inconsistent goals and either party tries to reach their goal and undermine the attempts of the other to reach theirs
      - cooperative situations, in which two or more individuals or parties have consistent goals, but the manner in which one party tries to reach their goal can still undermine the other individual or party
- - - - One should avoid or postpone conflict by ignoring it or changing the subject. Avoidance can be useful as a temporary measure to buy time or as an expedient means of dealing with minor, non-recurring conflicts. In more severe cases, conflict avoidance can involve severing a relationship or leaving a group.
    - - If above measures do not help to resolve conflict, one party surrenders its needs and wishes to accommodate the other party.
    - - People should work together to find a mutually beneficial solution to the problem. Though this is a win-win solution to conflict, collaboration can also be time-intensive and inappropriate if there is absence of trust, respect or communication amongst participants.
    - - Conflicting parties find a middle ground in which each party is partially satisfied.
    - - Both the parties should assert their viewpoint at the potential expense of another. It can be useful when achieving one’s objectives outweighs one’s concern for the relationship.