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Business Case Development Back Office Systems - Coggle Diagram
Business Case Development
Back Office Systems
Sow the seed with
Hugo
, Lisa, Neil, Procurement
three stage approach - slightly overlapping?
Benefits case to establish the 'size of the prize' - present back to the board.
full process mapping ->L3 into Biz Design
then - 3 - Full Cost modelling for implementation.
inc Vendor selection
detailed target architecture - mapping target capabilities to future systems.
include exam questions like - SAP GL? CDS integration? Fit with Workbench and MRP and Reporting stack etc
Deep dive questions on data flows with SAP - only vendor selling a GL - background research alongside process mapping
3rd party doing the work, reporting to a steerco of Kate/Hugo/Chris Dalby/Me/COO
Hopefully get template from procurement and support in running the competition
Shortlist vendors for Benefits Caseđź’ˇ
GoBeyond (OEE)
Synpulse
PwC
Benefits Case
Deilverable
Quantify the productivity gains available through adopting a new policy admin system
Deliverable
Document the following processes, for the 4 locations currently using Subscribe AG (list from Spreadsheet)
'install' process ownership concept, as per op resilience project
Zurich, Bermuda, Miami, NewJersey
Which groups stand to get the most benefit? for which process steps?
Tech Accting, Claims, (Underwriting?), ....
Quick wins to implement
any things currently working well, under threat from a new system?
This will require assumptions around the portfolio mix going forwards, how much of each type, what we're ceding / fronting etc etc
Deliverable
Document the non-financial benefits?
What Op Risks are we running? (agreed documented raised ones, not theoretical ideas)
impact assessment on current risk rating/assessment
deliverable
Risk analysis? what might stop us acheiving the benefits?
Is there any 'lost' business? we can't write, but would like to ... PAS isn't the only thing needed, what else is required (complete downstream impact of this new type of business) - how might we change the mix of our portfolio if we had different capabilities/systems?
deliverable
: Capability design to make this work, and access all these benefits
Where does PAS play a role, where do other technologies play a role
Where is process change enough?
Deliverable
: Updated List of requirements for the PAS replacement project - more than just the PAS - downstream stuff too.
Segregation and compliance requirements
Facts for the RFP, that vendors will need to produce a quote
What functions in what locations, ie how many variants of processes to map
Timeframes we are working to?
our standards for process modelling
Assessment Criteria
How they'll work around lockdown
What 'taxonomy' IP they bring to the table
Knowledge of how a modern PAS works - where it saves us time and effort - how to substantiate the assumptions?
Cost
Does is make a difference on which Vendor would replace Subscribe AG? (in terms of process efficicency benefits available)
Need to answer the question as to whether London is in scope?
High level steer needed?
Aqua to answer?