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SU2- PR - Coggle Diagram
SU2- PR
Tools
Categories
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Earned media- brand communication channels spread by outsiders (e.g. social media users, news media)
E.g. publicity, word-of-mouth, social media, interest sharing (youtube)
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Media relations
News release
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Media- controls msgs (what, how to present)
Based on news value- timeliness, proximity, impact, human interest
Pitch letters- sells story idea (research breakthrus, corporate causes) to editors
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Publications e.g. annual reports, newsletter
Other
Videos e.g. youtube- indepth info provision, easy to duplicate, production expensive
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Displays (e.g. signage, booths), exhibits (staffed)- promotional literature
Special events, tours- celebrate milestones; high visibility, max publicity e.g. anniversaries, corporate event sponsorship, campus tours
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Online communication
External comm- info provision, avenue to contact firm e.g. corporate website
Internal comm- encourage employeee communication e.g. email, intranet
Programmes
Basis- public's opinion of firm-related issues e.g. workers' right, environmental impact
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Vs. ads
Media use, control- at mercy of media gatekeepers to get news media coverage (aka. publicity) i.e. no direct media cost
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Types
R/s-related
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Financial relations- communications aimed at financial community e.g. investor meetings, annual report
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Customer relations- attract, keep cust (overlaps with ads)
Functional-related
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Crisis management
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Crisis plan- how to deal with bad news, ease dmg
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