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ASUB Oral Communications - Kirsten Heintz - Final / Chapter 20: Group…
ASUB Oral Communications - Kirsten Heintz - Final / Chapter 20: Group Communication
Leadership
Choosing a leader
Designated leader: appointed by an external authority
Implied leader: implicitly takes on leadership due to skills, charisma, or circumstances
Emergent leader: unofficialy chosen or accepted by the group
Meetings
Address procedural needs
Meeting times, participation, conduct, etc.
Model what you want
Facilitate Discussion
Facilitate decisions
Keep things on track
Prevent groupthink
Organize the presentation
Conflict
Refer to Ideas by Topic, not by person
Resolve conflicts quickly
Focus on the job, not conflict
Manage disruptive emotions
Try to create a diverse group
Membership
Roles
Task orientated roles
Initiators: brings out ideas and suggestions
Information providers: informants
Information gatherers: looks for more info from group members and outside sources
Elaborators: expand on other's ideas
Participation
Decision Making
Problem definition
Problem analysis
Solution criteria
Solution brainstorming
Solution selection
Presentations
Symposium
Panels
Representation