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COMPUTERS & WORK - Coggle Diagram

- - - - Reduced the need for telephone operators, meterreaders, mid-level managers
    - - Internet
      - Cellular communications
    - - Music industry changed from serving the wealthy to serving the masses, employing more than just musicians
    - - Unemployment rates fluctuate
        
        Growth of computers has been steady, while
        unemployment has fluctuated widely
      - Unemployment has more to do with an economy’s ability to adapt to change.
  - - - Reduces overhead for employers
      - Reduces need for large offices
      - Employees are more productive, satisfied, and loyal
      - Reduces traffic congestion, pollution, gasoline use, and stress
      - Reduces expenses for commuting and money spent on work clothes
      - Allows work to continue after blizzards, hurricanes,
        etc.
    - - Employers see resentment from those who have to work at the office
      - For some telecommuting employees, corporation loyalty weakens
      - Odd work hours
      - Cost for office space has shifted to the employee
      - Security risks when work and personal activities
        reside on the same computer
  - - - Problems and side effects of offshoring
        
        Consumers complain about customer service representatives, because accents are difficult to understand
        
        Employees in U.S. companies need new job skills
        (e.g., managing, working with foreign colleagues)
        
        Increased demand for high-skill workers in other
        countries forces salaries up