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Building long-term success - Coggle Diagram
Building long-term success
GGND - Global Green New Deal
Green energy is a key for the future. Investments will create virtuous cycle's
CSV - Creating Shared Value
concept of creating new policies and operating procedures that allow your company to maximise its revenues, whilst also offering benefits that add to the local community
The politics of business and management
Stakeholder analysis
Managing the political context
Strategic direction and scanning
Building alignment and alliances
Reading people and situations
Interpersonal skills
Personal skills
Teleworking
Working from home
Employee Voice
Unions
Productivity
Employee involvement
Horizons shifting
Sustainability
Pay gap
Talent?
Shareholder power?
Empowering workers
Quality
Quality management
Quality and business sustainability
Cost of quality
Quality assurance
Quality control
Quality systems
Tools to control quality
Histogram
Control Chart
Scatter diagram
Pareto chart
Checklist/tally
Cause and effect diagram
Stratification
Improving performance
The importance-performance matrix
Operational risk and resiliance
Hazards
Impact
Likelihood
Managing risk
Relationship marketing
Defining relationship marketing
Benefits
are that is more
cost effective in long term
Customer loyalty
Types of relationships
Classic market relationships
Special market relationships
Mega relationships
Nano relationships
Business to business relationships
Transactional versus relational strategies
Internal Marketing
Crisis management
Externally generated crisis
Internally generated issues
Key marketing measures
Profit/profitability
Sales
Gross margin
Awareness
Market share
Number of new products
Relative price
Customer dissatisfaction
Customer satisfaction
Distribution/availability
Identifying leadership
Leadership as Person
Leadership as Result
Leadership as Position
Leadership as Purpose
Followership
Strategic leadership
Gender and leadership