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Long-term Success - Coggle Diagram
Long-term Success
Innovation
Strong organisational commitment
Sustainable investment
Higher risk
Greater reward
Long waves of economics
Virtuous cycles
Vicious cycles
Self interest
Encourage innovative thinking and practices
Lessen negative costs
Maximise positive implications
Value chain
Value
Improve processes
Update internal values
Constantly innovate
Enhance produce
Stakeholders
Policies for long term value creation
Value Players
Meeting greater value needs
Open to new approaches
Shareholders
Historical cost accounting
Shareholder value
Quality
High quality reputation
Quality assurance
Quality control
Expectation of service level
Perceived quality
Customer satisfaction
Quality gaps model
Evolution of continuous improvement
Total quality mangement
Marketing
Relationship marketing
Degree of profitablity
Technology
B2B relationships
Customer loyality
Maintaining long term relationships
Branding
Trust and goodwill
Customer service
Organisational threats
Organisational imrpovement
Crisis management
Micro / macro environment
Measuring success