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C9: INTERNAL & EXTERNAL COMMUNICATION - Coggle Diagram
C9: INTERNAL & EXTERNAL COMMUNICATION
COMMUNICATION METHODS
VISUAL
ADVANTAGE
CLEAR
ILLUSTRATIONS
ATTRACTIVE / MORE INTERESTING
DISADVANTAGE
NO CHECKING IF MESSAGE UNDERSTOOD
INTERPRETATION OF CHARTS & GRAPHS
NO FEEDBACK
WRITTEN
ADVANTAGE
ESSENTIAL INFORMATION
LEGALITY
"HARD" EVIDENCE
DISADVANTAGE
NO DIRECT FEEDBACK
LANGUAGE (UNDERSTANDABILITY) [TOO LONG / TECHNICAL JARGON]
TIME CONSUMING
VERBAL
ADVANTAGE
IMMEDIATE FEEDBACK
BODY LANGUAGE
QUICK, EFFICIENT
DISADVANTAGE
NO WRITTEN FEEDBACK
NOT ACCURATE (NO PERMANENT RECORD)
BARRIERS TO EFFECTIVE COMMUNICATION
MEDIUM
WRONG CHANNEL USED
(USE ALTERNATIVE FEEDBACK)
TECHNICAL BREAKDOWN
(USE "MOST USEFUL" MEDIUM)
MESSAGE MAY BE LOST (INSIST ON FEEDBACK)
RECIEVER
DOES NOT LISTEN
(MESSAGE EMPHASIZED)
(ASK FOR FEEDBACK)
LACK OF TRUST (USE ANOTHER SENDER)
SENDER
MESSAGE TOO LONG (BRIEF, MAIN POINTS)
LANGUAGE TOO DIFFICULT "TECHNICAL JARGON"
SENT TO WRONG PERSON
FEEDBACK
NOT SENT (ASK FOR FEEDBACK)
TOO SLOW, DISTORTED MESSAGE (DIRECT LINE OF COMMUNICATION)
PROBLEMS OF INEFFECTIVE COMMUNICATION
RISK OF ACCIDENTS IN WORKPLACE
BUSINESS REPUTATION DAMAGED
POOR SALES
EMPLOYEE'S MOTIVATION FAIL
TASK NOT COMPLETED / INCORRECTLY
EFFECTIVE COMMUNICATION & IT'S IMPORTANCE
IMPROVE MOTIVATION OF WORKFORCE
FASTER DECISION MAKING
QUICKER RESPONSE TO MARKET CHANGES
IMPROVE COORDINATION TO MARKET CHANGES
REDUCE RISK OF BUSINESS
IMPROVE CUSTOMER RELATIONSHIPS
CHOOSING COMMUNICATION METHODS
MESSAGE DETAILS
IMPORTANCE OF FEEDBACK
THE RECIEVER
LEADERSHIP STYLES
SPEED
IMPORTANCE OF A WRITTEN RECORD
COST
SUMMERISE
COMMUNICATION
BARRIERS
CHOOSING
METHODS
EFFECTIVE COMMUNICATION
IMPORTANCE
PROBLEMS OF INNEFECTIVE