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CHAPTER 8 IMPROVING PRODUCTIVITY AND EMPLOYEE COMMITMENT - Coggle Diagram
CHAPTER 8
IMPROVING PRODUCTIVITY
AND EMPLOYEE COMMITMENT
PRODUCTIVITY
= OUTPUT / INPUT
SUGGESTION SCHEMES
Everybody trusts each other
There is open communication
There is teamwork
There is effective industrial relations
Enhanced Employee Motivation
Higher level of efficiency
The Suggestion
Worker writes down the idea
Worker submits the idea
Idea is evaluated
Worker is informed of outcome
Rewards for It
Qualification
Money
Award or Gifts
Quality Control Circles
A quality control circle is a group of workers who meet regularly in order to identify, analyse and solve work-related problems
Total Quality Management
5S: Seiri, Seiso, Shitsuke,Seiton and Seiketsu
Benchmarking
ISO Certification
Encouraging Commitment
want their organization to succeed.
want to help their organization to succeed.
will take the initiative and ‘walk the extra mile’ to ensure the success of their organization.
To encourage commitment, organization must :
Recruit the right people
Provide appropriate training so that employees can perform well
Pay employees at fair rates
Reward employees who perform well
Implement fair systems, including disciplinary systems
Common topics included in a survey relate to satisfaction with:
their terms and conditions of service
their physical work environment
the existence of discrimination or harassment at the workplace
the training and career development opportunities offered by the employer
Career Management Issues
Succession planning
Glass ceilings
Management of expatriates
Talent management