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Chapter 5 - Coggle Diagram

- - - - Repetitive or boring jobs are done with computer
      - Employers can better monitor their workers
      - Some jobs have been created
    - - Need for training as technology change continuosly
      - Less privacy to the employees when their jobs being monitored
      - Some jobs have been eliminated
  - - - Computerization eliminates some jobs
      - Automation leads to loss of jobs
      - Computer efficiency means fewer jobs
    - - The need for training, sales and technical support creates jobs
      - Growing computers networks creates jobs for administrators
      - The need for computer designers, builders and programmers creates jobs
- - - - The practice of moving business processes or services to another country. especially overseas, to reduce cost
    - - Phenomenon where a company pays another company to build parts for its produce or services instead of performing those task itself
    - - When another company employs thousands of people in the other country
  - - - Reduces overhead for employees
      - Reduces need for alrge offices
      - Employees are more productive, satisfied, and loyal
      - Reduces expenses for commuting and money spent on work clothes
    - - Cost for office space has shifted to the employee
      - Security risk when work and personal activities reside on the same computer
- - - - Purpose: training, measuring (increasing productivity and to reduce theft
    - - Badges: to replace workers keys or track down worker movement
    - - System manager can access anything on the system so employers can read the email of employees,
    - - Purpose: to determine customer satisfaction and proper use of phone resource
    - - Purpose: to determine if quotas are met or employee is on task