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CHAPTER 5 (COMPUTER & WORK) - Coggle Diagram
CHAPTER 5 (COMPUTER & WORK)
IMPACT OF COMPUTER
BENEFITS
some jobs have been created
employers can better monitor their worker
more time for creativity
PROBLEM
some jobs have been eliminated
need for retraining as technology change continuously
less privacy to the employees when their jobs being monitored
JOB DESTRUCTION AND CREATION
COMPUTER & UNEMPLOYMENT
automation leads to loss of jobs
computerization eliminates some jobs
computer efficiency means fewer jobs
COMPUTERS & EMPLOYMENT
the need for training, sales and technical support creates jobs
growing computer networks creates job for administrators
-the need for computer designer, builder and programmers creates jobs
GLOBAL WORKFORCE
OFFSHORING
the practice of moving business processes or services to another country, especially oversea
side effect
-customer complain about customer services representatives
-increase demand for high-skill worker in other countries force salaries up
INSHORING
when another company employs thousand of people
OUTSOURCING
phenomenon where a company pays another company to build parts for it products or services
JOB DISPERSAL & TELECOMMUTING
WORKING AT HOE USING A COMPUTER ELECTRONICALLY LINKED TO ONE'S PLACE OF EMPLOYMENT
FULL-TIME AND PART-TIME TELECOMMUTING
BENEFITS
reduce overhead fr employers
reduce need for large office
reduce traffic congestion, pollution, gasoline use, and stress
PROBLEMS
employers see resentment from those who have to work at the office
odd work hours
security risk when work and personal activity reside on the same computer
EMPLOYEE MONITORING
IS THE ACT OF WATCHING AND MONITORING EMPLOYEES' ACTIONS DURING WORKING HOURS USING EMPLOYER EQUIPMENT/PROPERTY
CATEGORY OF EMPLOYEE MONITORING
LOCATION
KEYSTROKE DATA ENTRY,PHONE AND RETAIL ()
E-MAIL,WEB SURFING AND VOICE MAIL
EMPLOYEE CRIME
EMBEZZLEMENT
is a crime that involves the unlawful conversion of property by someone who has been entrusted with it
example : valkswagen may have lost more than$200 million in a foreign exchange fraud perpetrated by high-level employees
SABOTAGE
the fired employees will get make angry at their employer for some reason
example: the employee who are fired from insurance company destroy more than 160 00 records with logic bomb
HEALTH ISSUE
RADIATION EXPOSURE FROM COMPUTER TERMINAL
FREQUENTLY USE OF COMPUTER KEYBOARD AND OTHER AUTOMATED SYSTEM
RSI
known as carpal tunnel syndrome
cause pain in the wrist,hand, arm, neck, and shoulder
ERGONOMIC SOLUTION
emphasize physical design of keyboards, furniture and so on
some laptop computer maker redesigned the machine to include a wrist rest
split, twisted and otherwise nontraditionally shaped keyboards have been produced