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5: Planning, Organising, Leading, Controlling (POLC) - Coggle Diagram
5: Planning, Organising, Leading, Controlling (POLC)
Controlling
The Control Process
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Taking managerial action - do nothing, correct actual performance, revise the standard
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What is controlling? - process of monitoring, comparing and correcting work performance
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Organising
Elements of organising
Work specialisation, Departmentalisation, Chain of Command, Span of Control, Centralisation/de-centralisation, Formalisation
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Leading
Leadership theories
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Behavioural theories
University of Iowa Studies:autocratic, democratic and laissez-faire
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managerial grid - (9,9) most effective - concern for people and production
Leader and Leadership
someone who can influence others, process of influencing a group to achieve goals