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Chapter 10: “Motivating Employees” - Coggle Diagram

- - - - Talking freely, feeling engaged, and being satisfied with the job (good salary and atmosphere are work), increases worker productivity. There must be a work environment that includes goals such as social contribution, honesty, reliability, service, quality, dependability, and unity - for all levels of employees.
- - - - The best way to motivate employees is to make their jobs interesting, help them achieve their objectives, and recognize their achievement through the advancement and added responsibility.
- - - - According to reinforcement theory, positive reinforcers, negative reinforcers, and punishers motivate a person to behave in certain ways. In other words, motivation is the result of the carrot-and-stick approach: individuals act to receive rewards and avoid punishment. Also, in the equity theory, employees’ perceptions of fairness affect their willingness to perform.
- - - - Communication and information must flow freely throughout the organization when employees are empowered to make decisions.
        
        There should be self-managed teams by respecting workers, providing interesting work, developing workers’ skills, allowing autonomy, decentralizing authority, and rewarding good work.
- - - - One thing in business is likely to remain constant: much motivation will come from the job itself rather than from external punishments or rewards. Managers need to give workers what they require to do a good job: the right tools, the right information, and the right amount of cooperation.